I had that same problem, the forum seems very glitchy lately.
You are going to have the option to change you action, because when you look at the building you quickly see a great majority of the current situation. Clem is on the balcony hunched over Snow, though you can't make it out, you can hear the familiar tinny voice of the auto doc giving her instructions.
You also can see Torley racing down the stairs and starting to turn out of the stairwell towards the back of the building.