My friends have recently started playing Shadowrun. This is my first time ever GMing and I'm already ready to strangle them.
I fully expected them to throw me curve balls and they really haven't disappointed me there. I came as prepared as I possibly could. I've actively tried my best to avoid any kind of potentially scripted events. Every area they travel to I have a list of notes for goals for the location(meet this guy, find this, get this info), items/clues of interest, and Notable NPCs and what those NPCs know. For any information I need them to get, I've tried to insure there's multiple ways for them to get it.
There's been one problem that keeps popping up and has really taxed my abilities as a new GM. They don't trust anyone. All their interactions with NPCs seem to be interrogations. They are trying to find a serial killer, so it kind of makes sense, but it makes things difficult since they never want to share info either. It's making it tough to get them allies. After all, would you want to help someone who's all questions and treating you like a suspect? I don't want to end every conversation with the NPC saying "oh btw, you should probably know about this." What's making this worse is that we're in the the very early part of the story. They've been meeting some key people in town that are meant to be allies in the later part of the story but they seem to be going out of their way to alienate them.
Another more minor issue is when they're just not paying attention. I can handle the occasional interruption of joking around, showing funny pictures on phones and teasing when I horribly mispronounce a word. We're 3 friends hanging out at 1AM. It's going to happen and it's part of the fun. Problem is when it happens while I'm describing a new area they're entering. When I do, I give a general description of the area including anything that might stand out or that I'm assuming they might actively look for. Inevitably, they miss something. When it's not critical, I just let it go. The hard part is when it is critical and I have no idea how to bring it to their attention without having the hand of god come down and slap them with it.
First time it happened they were alone in the coroner's office(with permission) looking over the body of a victim. I had described the room they were in when they entered including mention of some evidence bags laying on a table next to the table the victim was on. Every time we got off topic I pulled the conversation back to the game by redescribing the room and they still were oblivious to the bags. Finally I had the coroner walk back in the room with the Lone Star detective he was talking to following. After a bit of introduction RPing, the detective left saying to the coroner on the way out, "make sure those evidence bags get down to the station or I'll have your ass". At which point one of my players said "evidence bags!? What evidence bags?"
Any advice on how to deal with this?