Yeah, the no defaulting thing actually changed from SR4 to SR5; it was one of our first houserules, as firing something like a laser pistol or a flame thrower or indeed a grapple gun shouldn't be 100% impossible without training, just difficult.
I guess a follow-up question is: how do y'all run the grapple gun at your tables, specifically, do you need to roll "to hit" to get a secure grapple?