I hear what you are saying.
I think part of that is that people choose to see just the number and not what is represents (there is an post touching on this very issue going on right now too).
Everyone goes "it's a 3, that sucks!" or "You need 1,234,1023,300,102,100.002 dice or you're not effective"
That is simply not sure. A 3 in a skill is Competent (You're skilled at basic operations but struggle with complex operations and "tricks") <that's right out of the CRB>
Combine that with a 3 in an Attribute (with is, BASELINE, MIDDLE OF THE ROAD, EVERYDAY JOE... or as I put it, the average)
So.... that means that the "average" person in their field is throwing 6 dice for the things they are expected to do on a daily basis, on "average".
So when you start seeing things on Characters like 8s or 9s or even higher, yes these are truly exceptional compared to the "average" Guy (especially if this is from just one side of the total skill pool).
After all, if the "average" shooter is throwing 6 dice, and a character with Agility 9 is throwing 12 (9 agility, 3 skill) already that exceptional stat has doubled the pool. Which means he has potentially doubled the achievemtn of the "average" guy.
BUT. That is not what people see, they see that the 9 Agility guy got just 1 more success over the "average" guy and say "But it should be more!!"..... and that is because they are seeing it as just a number.
Look at it an other way:
Bob has been going to the range for weeks now, and has been firing off over 200 rounds a week in practice of his pistols skill. Today he is going for his test. Bob is your average guy... plays a little sports on the weekend, but mostly likes his TV. (Agility 3) His time at the range has made him competent in the use of the gun. He knows where the safety is, he can load it with ease, clean it proficiently and take generally good care of the weapon (skill 3). On the day of his test, he stands before the target and the judge, takes his time and fires off his 10 rounds. (rolls his dice: 1 success for each shot)
When the Judge goes up and grades the target and comes back and tells Bob that he scored a 125 out of a possible 500. More then enough to pass, but nothing overall exceptional.
John has been going to the range for weeks now, and has been firing off over 200 rounds a week in practice of his pistols skill. Today he is going for his test. John is your average guy... plays a little sports on the weekend, but mostly likes his TV. however, John lost his primary arm in a accident a few years ago and got a Cyberarm. (Agility 9) His time at the range has made him competent in the use of the gun. He knows where the safety is, he can load it with ease, clean it proficiently and take generally good care of the weapon (skill 3). On the day of his test, he stands before the target and the judge, takes his time and fires off his 10 rounds. (rolls his dice: 2 success for each shot)
When the judge come back from grading the target and tells John he scored 270 out of a possible 500. Well more then enough to pass, and places John a little above what the Judge considers to be a "skilled" skill. (Because the same could be achieved by someone else with more training, and not just a really steady and expensive arm)
After 40 years of running the shadows Machinegun Kelli has decided to get LeonIzation and go legit. He decides to put his Years of pounding the shadows to good use as a private detective, and needs to pass the pistols exam for his concealed Carry and Pistols Permit. Now, Kelli's favorite weapon is the Assault Rifle (He wasn't called Pistol Kelli, you know...) but after 40 years in the shadows, Kelli used a pistol more times then he likes to admit. (skill 6) Thanks to his Cyberware and combat mods, there is very few more nimble then him (agility 9). On the day of the test, Kelli shows up, fires off his 10 rounds (rolling his skill pool of 15. getting 5 successes each shot)
When the judge comes up to him he exclaims that Kelli got a perfect score! 500 out of 500! The judge is amazed, and tell Kelli that in all his years as a judge, has he seen someone come in and score a perfect score!
****
but all most people see is
1
2
5
and say, "well those guys that got 1 and 2 just suck. and the guy that got 5 is barely average!"
No. The guy that got the 1 was "average" the 2 was much better, and the 5 was exceptional!
Part of this is just a number thing (especially if people are coming from other systems like DND where a huge number means more) and some of this is probably the GM not using descriptors that reflect the achievements of the player's rolls VS that of the "average" person and more likely comparing the player's rolls VS those of other "Augmented" people.
And yes, "shadowrunners are not average people" I know this. You know this. But they are surrounded in a world OF average people.... unless of course the donut baker has a baking skill of 10 and a Logic of 8 (for his really good $3.99 per dozen donuts. Or the Gas Jockey has a Agility 8 and a Gymnastic skill of 5, you know, in case he has to do a double back flip handstand somersault to avoid some gas back slash.....