Actually, no.
Jack got the last name (Alvarez), general work field (biotech field), home city (Seattle), known criminal activities (drug dealing, possibly organ-legging), the fact that he was killed recently, and the fact that it was likely gang/syndicate related. Finding out the full name of someone named Alvarez, who works in the biotech field in Seattle and was recently found dead from less-than natural causes would be cake. Even in a large metroplex, that information is so general and public that arguably it should not even have a threshold to succeed. I'm not suggesting the information gathered should be everything wrapped up in a pretty little bow, but from a shadowrunning hacker one would expect more than the same info one would turn up by typing alvarez, seattle, murder, and drugs with say a one month limiter into a typical search engine. If someone is hiring you to gather information for them, that is certainly not where you stop. And of course, the bigger problem is that the data doesn't even TOUCH upon the purpose of the assignment. That is what is commonly called 'failing an assignment'.
Mind you, I don't particularly care that the search was an epic fail. The result is what the GM says it is, period. No argument there. I'm just suggesting that perhaps either I or Jack need to re-evaluate our respective posts. I honestly don't think that Jack would turn in that type of work, especially to a runner. He'd have to know that it would be insufficient for the deal, would likely burn his potential future dealings with Benny, and probably embarrassingly work its way into the shadow community in due course (heck, in there last meeting Benny went on about a different hacker who flubbed a job, so Jack has reason to know that shoddy work will be reported to other runners, johnsons, etc.). I mean, I can alter my post to have Benny refuse the deal and take off, but that would mean Benny probably won't want to work with Jack again and there will probably be bad blood between the two. It'd probably be better for Jack to edit not handing over the data at all, perhaps using his own current situation as an excuse or something. Then the two's working relationship won't be ruined.
Brighter note, no connectivity loss as yet today.