While the author of the article talks about 'we have smartphones that can do more!!' in regards to the Matrix rules- and yes, having the ability to open up multiple search windows would have been great back in the day - one does have to remember that generally, what can be done in the Matrix as of the current edition is what can be done IRL as of the current edition, just with bells and whistles (i.e. full simsense). And honestly, I've rarely had a problem with either the matrix or the rigging rules. What one must also remember about them is that both sets, and the explanations for both sets, need to describe in sufficient detail an extraordinarily complex universe.
The rigging rules for all intents and purposes need to describe the entirety of the Real World, physics and all - because the straight-out combat rules really don't do so - with various levels of telepresence thrown into the mix, which define how much assistance you can give or get in order to do something with your vehicle, whether it weighs 0.003 gram or 10,000,000,000 metric tons. Rigger rules also have to essentially explain WHY that happens, whether on the ground or in the air or in the water or (now) in space, which is a crapton of explanation and rules. Vehicle rules in EVERY game are an incredibly complex issue, which is why some games simply dodge the entire thing.
Creating Matrix rules faces issues at least as bad, because the rules of real world programming and networking are changing on a daily fraggin' basis. So not only do you need to describe - in layman's terms - how things work, but then figure out how a super-computer-geek is going to make them not work in her favor. On top of that, the designers had to then create how someone would not only find those rules they could bend and break, but figure out which rules were utterly immutable and which ones were ones that could be broken by those the Matrix (i.e. Resonance) really likes. And once that's figured out, not only explain their half-imaginary universe, but then create the rules describing it.
And in both cases, once they're done, they get to sit back and listen to people bitch about some little corner of it not being absolutely perfect and understandable. :/